GoLive! Online Manual
Filter:
Submit Search
Contact usGo to our support portal
Platform Elements

Platform elements shows all available products offered by Anywhere365.

Home >

Install Voicemail Dialer

Note Enterprise license and higher

Prerequisites

  • Voicemails are stored on SharePoint config page, Learn More

 

Installation

  1. Add UCC setting VoiceMailDialerDeclineRetry, can be used to specified the number of retries (setting to 0 means indefinite retries)

    Note Setting only available in Core 6.5+, prior versions retry indefinitely

  2. Add UCC setting VoiceMailDialerDeclineRetryTime, can be used to specify the number of minutes between retries

    Note Setting only available in Core 6.5+, prior versions retry indefinitely

  3. Add UCC setting EnableVoicemailDialogueDialer, enable and disable the dialer

 

  1. Create an Endpoint for the Voicemail Dialogue Provider.

    Note Keep in mind, if the Global Voice Policy is altered the VMDP Endpoints must also get the correct Voice Policy.

  2. Navigate to the UCC settings page and go to the Endpoints section.

  3. Choose “new item” to create a new endpoint for the Voice Mail Dialogue Provider extension.

  4. Fill in the parameters as below.

    1. Change "Title" into the sip of the Endpoint.

 

Add Voicemail Agents

The last step is adding Agent to call.

More information can be found here: Learn More