Install Voicemail Dialer
Note: An Enterprise license or higher is required to access these features.
Comparison to Voicemail Dialer v1 and v2
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The VoicemailDialer v2 does not use the VoicemailAgents list, but uses regular Agents and Skills instead.
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The VoicemailDialer v2 will not call an Agent if that Agent is already in a Call, or otherwise unavailable.
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The VoicemailDialer v2 Sessions will be queued if no Agents are available. This means Agents can also Take VoicemailDialer V2 sessions from the Queue.
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Installation manual
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