Install Voicemail Dialer

Note Enterprise license and higher

Prerequisites

  • Voicemails are stored on SharePoint config page, Learn More

 

Installation

  1. Add UCC setting VoiceMailDialerDeclineRetry, can be used to specified the number of retries (setting to 0 means indefinite retries)

    Note Setting only available in Core 6.5+, prior versions retry indefinitely

  2. Add UCC setting VoiceMailDialerDeclineRetryTime, can be used to specify the number of minutes between retries

    Note Setting only available in Core 6.5+, prior versions retry indefinitely

  3. Add UCC setting EnableVoicemailDialogueDialer, enable and disable the dialer

 

 

Add Voicemail Agents

The last step is adding Agent to call.

More information can be found here: Learn More