Dialogue Cloud

Voicemail Dialer

Note Previous called the Voicemail Dialogue Provider

Note Enterprise license and higher

When the Anywhere365 Unified Contact Centre is not within business hours, callers have the option to leave a voice mail message. This voice mail message is automatically stored into SharePoint. The Anywhere365 Voicemail Dialer lets you distribute all incoming voicemails to agents, to instantly handle these messages. The Voicemail Dailer automatically handles all the voicemails that are expressly listened. If an agent does not completely listen to the voicemail, it won't be given the handled state and is therefore automatically delivered to the next agent in line.

Features Values

Note: Some features are only available with the corresponding license, this is indicated by one of the following icons. If no icon is shown, the feature applies to all mentioned licenses below. (Not applicable for basic queue or reception ucc)


Small Business



Enterprise Plus


Agent Functionality

Dialogue Management