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Platform Elements

Platform elements shows all available products offered by Anywhere365.

  • Getting Started
  • Platform Elements
    • General

      • Core
      • Interceptor
      • Dialogue Studio
      • Agent Service

      Apps

      • Bridg

      Agent Interaction

      • Reception Attendant
        • for Skype for Business
        • for Microsoft Teams
      • WebAgent
        • for Dynamics 365
        • for SalesForce
        • for SalesForce Classic
        • for SAP C4C
        • for ServiceNow
        • for Microsoft Teams
      • Extension Window
        • for Skype for Business
      • Inflight Wallboard
      • Inflight Snapper
      • Inflight Webwallboard

      Customer Interaction

      • Webchat
      • CallMe
      • IVR

      Manager Interaction

      • SharePoint Template
      • Dialogue Intelligence
      • Remote Presence Updater
      • Work Force Management
      • Management Tool Kit
      • Questionnaire
      • inDialogue Bot
      • Notifications

      Dialogue Providers

      • Bot FrameWork
        • for Facebook Messenger
        • for Telegram
      • Dialogue Manager
        • for Email
        • for WebChat
        • for WhatsApp
      • Dialers
        • Autonomous
        • for Campaigns
        • for Voicemails
      • Twitter Dialogue Provider

      Integrations

      • Universal Timeline Service
      • Power Bi Integration
      • CRM Service
      • CTI Broker
      • Connectors
  • API
  • Role Models
  • Guides
  • FAQ
  • Release Notes
  • Feature values
  • Architecture
  • Articles

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Categories

Anywhere365 has the following products available.

SharePoint Template

The SharePoint Template adds features for managing your Unified Contact Center.

Dialogue Intelligence for SSRS

Dialogue Intelligence visualizes the historic data of an UCC in SQL Server Reporting Services.

Remote Presence Updater

This gives the manager the ability to adjust the presence of his agents.

Work Force Management

Work Force Management offers the time management of your Agents.

Management Tool Kit

Ideal tools for the local UCC manager.

Questionnaire

Extend the Quality Monitoring to historic Dialogues by adding Questionnaires.

inDialogue Bot

With the Anywhere365 inDialogue bot for Microsoft Teams your supervisor will be able to supervise live UCC calls from their Teams client, without the need of a Skype for Business client.

Notifications

Alert the Supervisor with automatic messages, based on triggers in the UCC.

 

 

 

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