Platform elements shows all available products offered by Anywhere365.
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Anywhere365 has the following products available.
SharePoint Template
The SharePoint Template adds features for managing your Unified Contact Center.
Dialogue Intelligence for SSRS
Dialogue Intelligence visualizes the historic data of an UCC in SQL Server Reporting Services.
Remote Presence Updater
This gives the manager the ability to adjust the presence of his agents.
Work Force Management
Work Force Management offers the time management of your Agents.
Management Tool Kit
Ideal tools for the local UCC manager.
Questionnaire
Extend the Quality Monitoring to historic Dialogues by adding Questionnaires.
Notifications
Alert the Supervisor with automatic messages, based on triggers in the UCC.
