Attendant Console for Microsoft Teams
The Anywhere365 Attendant Console for Microsoft Teams is a powerful state-of-the-art telephone operator console that works seamlessly with Microsoft Teams. It streamlines call handling from a single, integrated ‘pane of glass’. As a web-based, cloud-hosted application, this powerful tool offers a range of smart features that are designed to optimize work flow, reduce customer friction, and improve the overall caller experience.
The benefit of Attendant Console for Microsoft Teams is that it's native to the Microsoft Teams eco-system, and hence uses all the presence, call routing, calendar features and more provided by Microsoft 365.
On top of that Attendant Console for Microsoft Teams can be enhanced with customizable widgets to tailor to your operator's needs.
Purchase Pathways
There are several ways for you to get started with Attendant Console for Microsoft Teams.
Option 1: Get started with a Certified Partner (Preferred)
Certified Anywhere365 Partners have proven knowledge of Anywhere365's product suite.
If you feel the need for assistance in your setup and adoption of Attendant Console for Microsoft Teams or even your Microsoft 365 setup, a partner can help you along your way.
Our partner network has a global reach. Find your partner using the Anywhere365 Partner Request site
Option 2: Already a customer of Anywhere365?
You may already be a customer of Anywhere365 and are interested or have questions about the Attendant Console for Microsoft Teams .
Contact your Anywhere365 Sales Representative to assess if this product matches your needs, or schedule a demo.
Option 3: Self Service Setup
You may already know your way around, and are intimately familiar with the Microsoft 365 / Teams eco-system. If you would like to setup and configure the Attendant Console for Microsoft Teams yourself you can find our product directly in the Microsoft App Store. Or follow the information given on our Anywhere365 Attendant product page.
Product Support
Getting help with Attendant Console for Microsoft Teams depends on your Purchase Pathway.
If you still have problems or questions about the product after reviewing this information, you can contact support in the following ways:
Option 1: If you already engaged with a Certified Partner (Preferred)
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Licensing & Purchasing: Contact your Certified Partner.
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Installation & Configuration: Contact your Certified Partner.
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Post deployment & technical support: Contact your Certified Partner.
Option 2: If you are a direct customer of Anywhere365
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Licensing & Purchasing: Via your existing Anywhere365 partner or Anywhere365 Professional services.
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Installation & Configuration: Via your existing Anywhere365 partner or Anywhere365 Professional services.
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Post deployment & technical support: Via Anywhere365 Support Portal
Option 3: If you opted for Self Service Setup
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Licensing & Purchasing: Via email to sales@anywhere365.net
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Installation & Configuration: Do it yourself configuration (optionally contact sales@anywhere365.net to discuss the purchase of professional services)
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Post deployment & technical support: After successful trial and configuration (i.e. everything worked) and purchase of full license, you run into NEW problems, email to teams.attendant.support@anywhere365.net. Or as a fully registered customer also via Anywhere365 Support Portal.