You can customize the Anywhere365 Platform by expanding it with different integrations or build it yourself
Microsoft Power Automate
Create automated work-flows between your favorite apps, services and Anywhere365 to get notifications, synchronize files, collect data, and more.
Alerts / Notifications:
Create your own apps in Microsoft PowerApps, to add additional functionality to your UCC.
Representational State Transfer (REST) service, which can be used to pull realtime date directly.