Platform elements shows all available products offered by Anywhere365.
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Anywhere365 has the following products available.
Reception Attendant for Skype for Business
The Reception Attendant for Skype for Business improves the Call Management of the Reception.
Reception Attendant for Microsoft Teams
The Reception Attendant for Microsoft Teams brings key reception feature directly to your Microsoft Teams client.
WebAgent
Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for web.
WebAgent for Dynamics 365
Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for Dynamics 365 CIF.
WebAgent for SalesForce
Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for SalesForce CTI.
WebAgent for SalesForce Classic
Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for SalesForce Classic.
WebAgent for SAP C4C
Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for SAP C4C.
WebAgent for ServiceNow
Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for ServiceNow Client.
WebAgent for Microsoft Teams
Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for the Microsoft Teams Client.
Extension Window for Skype for Business
An interface between a UCC and CRM, or any other system, might significantly improve the service provided to a caller and the productivity of Agents.
Inflight Wallboard
The Inflight Wallboard visualizes the state of a UCC.
Inflight Snapper
Extend the Lync and Skype for Business client with Anywhere365 information, like Agent info, Dialogue info and Statistics.
Inflight Web Wallboard
The web based version of the Wallboard.