Reception Attendant for Skype for Business

The Reception Attendant for Skype for Business improves the Call Management of the Reception.

Reception Attendant for Microsoft Teams

The Reception Attendant for Microsoft Teams brings key reception feature directly to your Microsoft Teams client.

WebAgent

Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for web.

WebAgent for Dynamics 365

Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for Dynamics 365 CIF.

WebAgent for SalesForce

Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for SalesForce CTI.

WebAgent for SalesForce Classic

Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for SalesForce Classic.

WebAgent for SAP C4C

Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for SAP C4C.

WebAgent for ServiceNow

Powerful functionality to manage the queue realtime, view advanced dialogue history of the callers and available for ServiceNow Client.

Extension Window for Skype for Business

An interface between a UCC and CRM, or any other system, might significantly improve the service provided to a caller and the productivity of Agents.

Inflight Wallboard

The Inflight Wallboard visualizes the state of a UCC.

Inflight Snapper

Extend the Lync and Skype for Business client with Anywhere365 information, like Agent info, Dialogue info and Statistics.

Inflight Web Wallboard

The web based version of the Wallboard.