Dialogue Cloud

Install Workforce Management

Note: A WFM integration license specific to each connection is required.

To install the Workforce Management the following steps need to be made.

Request WFM Plugin Installation

After a successful license purchase, installation of the WFM Plugin can be requested through your certified Anywhere365 Partner.

Configure WFM Plugin

Depending on the WFM platform being used a configuration is needed. Select your matching WFM platform to continue: