Dialogue Cloud

WebChat for WebAgent

Anywhere365 makes it possible to chat with Anywhere365 WebAgent users, when the customer uses the WebChat client.

Note: An Enterprise license or higher is required to access these features.
Note: An additional Anywhere365 WebAgent license is required.

WebChat Feature Table

Note: Some features are only available with specific licenses. These are indicated by the following icons. If no icon is shown, the feature applies to all mentioned licenses below. (Not applicable for basic queue or reception ucc)

Workgroup

Small Business

Corporate

Enterprise

Enterprise Plus

 

Agent Functionality

 

Dialogue Intelligence

Extensions

Dialogue Management

 

Characteristics