Dialogue Cloud

Anywhere365 Attendant Console

The Anywhere365 Attendant Console is a powerful state-of-the-art telephone operator console that streamlines call handling from a single, integrated ‘pane of glass’. As a web-based, cloud-hosted application, this powerful tool offers a range of smart features that are designed to optimize work flow, reduce customer friction, and improve the overall caller experience.

The Anywhere365 Attendant Console is available in two different versions, the Attendant Console for Dialogue Cloud and the Attendant Console for Microsoft Teams. A brief overview of the two different versions can be found below.

Attendant Console for Dialogue Cloud

This version of Attendant Console is available as an add-on for Anywhere365's Dialogue Cloud solution.

For more information, see Attendant Console for Dialogue Cloud - Overview.

Note: An Anywhere365 Attendant Console license for Dialogue Cloud is required.

Attendant Console for Microsoft Teams

This version of Attendant Console is a Software as a Service (SaaS) solution available through the Microsoft App Store (click here). It is based on Microsoft Teams and therefore requires at a minimum a Microsoft365 subscription.

For more information, see Attendant Console for Microsoft Teams

Note: An Anywhere365 Attendant Console for Teams license is required. Learn More

Product Support

These pages contain information about the configuration and capabilities of the Attendant Console.

If you still have problems or questions about the product after reviewing this information, you can contact support in the following ways:

  1. Existing Anywhere365 partners and customers can create a case for the Attendant Console on the support portal here.

  2. Other customers can send an email to teams.attendant.support@anywhere365.net.