Anywhere365 has the following products available.
Universal Timeline Service
The UniversalTimelineService is a separate project used to provide a unified timeline based on CRM-information.
Dialogue Intelligence for Power BI
Dialogue Intelligence visualizes the historic data of an UCC in Power BI.
The CRM Service is used to connect your preferred CRM client with the Anywhere365 contact center in order to display information from your CRM database directly in the Anywhere365 application (e.g. the WebAgent).