Dialogue Cloud
On Premises
General
Customer Interaction
Agent Interaction
Manager Interaction
Dialogue Providers
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Anywhere365 has the following products available.
Universal Timeline Service
The UniversalTimelineService is a separate project used to provide a unified timeline based on CRM-information.
CRM Service
The CRM Service is used to connect your preferred CRM client with the Anywhere365 contact center in order to display information from your CRM database directly in the Anywhere365 application (e.g. the WebAgent).