Universal Timeline Service

The UniversalTimelineService is a separate project used to provide a unified timeline based on CRM-information.

Dialogue Intelligence for Power BI

Dialogue Intelligence visualizes the historic data of an UCC in Power BI.

CTI Broker

The Anywhere365 CTI Broker is a server application which integrates the Anywhere365 UCC and CTI services like a screen pop-up from a CRM database.