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Platform Elements

Platform elements shows all available products offered by Anywhere365.

  • Getting Started
  • Platform Elements
    • General

      • Core
      • Interceptor
      • Dialogue Studio
      • Agent Service

      Apps

      • Bridg

      Agent Interaction

      • Reception Attendant
        • for Skype for Business
        • for Microsoft Teams
      • WebAgent
        • for Dynamics 365
        • for SalesForce
        • for SalesForce Classic
        • for SAP C4C
        • for ServiceNow
        • for Microsoft Teams
      • Extension Window
        • for Skype for Business
      • Inflight Wallboard
      • Inflight Snapper
      • Inflight Webwallboard

      Customer Interaction

      • Webchat
      • CallMe
      • IVR

      Manager Interaction

      • SharePoint Template
      • Dialogue Intelligence
      • Remote Presence Updater
      • Work Force Management
      • Management Tool Kit
      • Questionnaire
      • inDialogue Bot
      • Notifications

      Dialogue Providers

      • Bot FrameWork
        • for Facebook Messenger
        • for Telegram
      • Dialogue Manager
        • for Email
        • for WebChat
        • for WhatsApp
      • Dialers
        • Autonomous
        • for Campaigns
        • for Voicemails
      • Twitter Dialogue Provider

      Integrations

      • Universal Timeline Service
      • Power Bi Integration
      • CRM Service
      • CTI Broker
      • Connectors
  • API
  • Role Models
  • Guides
  • FAQ
  • Release Notes
  • Feature values
  • Architecture
  • Articles

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Categories

Anywhere365 has the following products available.

Universal Timeline Service

The UniversalTimelineService is a separate project used to provide a unified timeline based on CRM-information.

Dialogue Intelligence for Power BI

Dialogue Intelligence visualizes the historic data of an UCC in Power BI.

CRM Service

The CRM Service is used to connect your preferred CRM client with the Anywhere365 contact center in order to display information from your CRM database directly in the Anywhere365 application (e.g. the WebAgent).

CTI Broker

The Anywhere365 CTI Broker is a server application which integrates the Anywhere365 UCC and CTI services like a screen pop-up from a CRM database.

 

 

 

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