Additional Configuration WebAgent for Service Now
Note: Additional Anywhere365 WebAgent and CTI Integration license required.
Below a list of various additional configurations for Anywhere365 WebAgent for Service Now:
General
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Access Token Lifespan - Learn how to configure Access Token Lifespan in ServiceNow
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Disable CTI Settings - Learn how to disable the CTI settings
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Disable ITSM Module entities - Learn how to disable the ITSM Module entities