Configure Remote Call Controls for WebAgent
Note Enterprise license and higher
Remote Call Controls allows you to use the call controls directly in the WebAgent while using the Teams platform.
WebAgent Service v 1.17 or higher
WebAgent platform is set to Teams
The Remote Call Controls can be used when the following plugins are configured on the UCC:
Call Controls plugin is configured on the UCC, Learn More
EventForwarder plugin is configured on the UCC, Learn More
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