Update UCC Creator

Warning: The Bundle is always leading, make sure the Bundle is up to date!

Note: You cannot update from SharePoint Template 5.x or lower to UCC A Unified Contact Center, or UCC, is a queue of interactions (voice, email, IM, etc.) that are handled by Agents. Each UCC has its own settings, IVR menus and Agents. Agents can belong to one or several UCCs and can have multiple skills (competencies). A UCC can be visualized as a contact center “micro service”. Customers can utilize one UCC (e.g. a global helpdesk), a few UCC’s (e.g. for each department or regional office) or hundreds of UCC’s (e.g. for each bed at a hospital). They are interconnected and can all be managed from one central location. Creator 6.0 or higher:

Update

Note: If you are running the Scheduled task, make sure this one is pointing to the new package. Learn More

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