Additional Configuration Core

Below a list of various functional and technical configurations for the Anywhere365 Core:

Functional

• Overflow Threshold Algorithms Enable dynamic calculation for Overflow Threshold.

• Graph Presence Provider The Microsoft Graph Presence Source enables the UCC to use Teams user presences.

• Reservation Point System Better manage omnichanel dialogues with points.

• Scheduling Algorithms Learn more about the scheduling algorithms for the Core

• Speech Engines Learn more about the speech engines for the Core

• Statistics Plugin Learn more about the statistics plugin for the Core

• SharePoint Online Authentication via Azure AD App-Only Learn more about SharePoint Online Authentication via Azure AD App-Only

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