What's new in WebChat 2.2

Note: An additional Anywhere365 WebAgent for Omnichannel license is required.

Available in bundle: DC2021.05

Introduction

The below a details of new features that are added to the WebChat 2.2

Support for HTML content in messages

Initial Adaptive Card

Adaptive Card Response

Example response:

Copy

JSON

{
   "Actions":[
      {
         "Id":"Submit",
         "TargetUris":[
            "http://dev-ubuntu02.anywhere365.net:8086/api/v1/demo"
         ],
         "Response":{
            "Content":"<img style='width:100%' src='https://anywhere365.io/wspstorage/2021/05/A-Closer-Relationship-With-Clients-Within-Four-Months@2x.png'></img><p><b>One</b> of our Agent will reach out during business hours on {standard.customerUri}</p>",
            "Type":"Message"
         }
      }
   ]
}