How to restore an item

Introduction

If you accidentally removed an item you can restore it from the recycle bin.

 

How to

  1. Navigate to your UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents. Each UCC has its own settings, interactive voice response questions and Agents with specific skills. Agents can be member of, or sign up to, one or more UCCs. config site

  2. Open 'Setting'

  3. Open 'Site contents'

  4. Open 'Recycle bin'

  5. From here you can see:

    1. Name

    2. Original location

    3. Created by

    4. Deleted when

  6. To restore, select the item and select 'Restore Selection'