Dialogue Cloud

Dialogue Manager Plugin Settings Overview

Note Additional Anywhere365 WebAgent license required.

Note Enterprise license and higher

Introduction

Below an overview of the available settings for the Dialogue Manager

 

Plugin Settings

Setting

Value

Default

Description

Enabled

True or False

False

Enable the Dialogue Manager

Url

 

 

The URL of the DialogueManager which must be accessible to the WebAgentService.

SqlConnectionString

 

 

The database connection string. It must be an empty database and the account must be the database owner.

OpenHyperlinkAutomatically

True or False

False

Whether or not the WebAgent should open the hyperlink automatically if a hyperlink is present for a message

AttachmentMaxTotalFileSizeInMB

 

 

Set the allowed cumulative size of attachment for outgoing messages

AttachmentAllowedFileType

dot-comma separated extensions, e.g. jpg;png

All extensions

Set the allowed filetypes of attachments for outgoing messages

DialogueEventEndpoints

 

 

List of endpoints that will receive Dialogue events (e.g. Agent accepted a dialogue)

PollingDelayInMs

Whole number greater than or equal to 1000

1000

Specifies how long the DialogueManager will wait before polling the database again