Event Forwarder plugin for Core

Note This feature requires an additional plug-in. Please contact your Sales Contact to verify if a plug-in is purchased.

The Event Forwarder Plugin subscribes the EventBus and forwards all events to a configured Rest endpoint using post.

The events are of the following format:

{ Name: string, Event: object }

For example:

{ Name: 'AgentPresenceChangeEvent',


{ PresenceState: 8,

SipUri: 'sipThe Session Initiation Protocol (SIP) is a protocol to make multimedia communication (audio, video and other data communication) possible and it is also used for Voice over IP (VoIP). SIP has similarities with other Internet protocols such as HTTP and SMTP.:user@domain.com',

Timestamp: '2020-05-27T14:41:46.8456019+00:00',

SequenceNumber: 72 } }‚Äč