Configure Dashboard

Purpose

By default the DashboardService works after the install, but there are some settings you can alter.

The files to alter the setting can be found "Web.config" on the following location:

C:\inetpub\wwwroot\Dashboard

Allow Origins

If the key “AllowedOrigins” contains * (for all domains are allowed) or the specific protocol and FQDNA fully qualified domain name (FQDN), sometimes also referred as an absolute domain name, is a domain name that specifies its exact location in the tree hierarchy of the Domain Name System (DNS). (e.g. http://sub.yourdomain.com). The latter option can be semicolon separated for multiple entries.

<add key="AllowedOrigins" value="*" />

Setup security

Security can be uses to restrict access per user, Learn More

<add key="secure_uccsUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents Each Contact Center has its own settings, interactive voice response questions and Agent with specific skills. Agents can be member of, or sign up to, one or more Contact Centers." value="" />
<add key="users_for_secureucc" value="" />

Complete state

Complete state is send to the client (Inflight Snapper, Wallboard, etc) when a new subscription is started. This contains all the current live information of the UCC. However when you have a lot of clients over a limited network connection, this could take unnecessary resources. With the key complete_state_ucc_only_requester, this can only be send to the client who is requesting the complete state.

<add key="complete_state_ucc_only_requester" value="true"/>

Log location

You can move the location of the log files by changing a key in the log4net.config.

<file value="Log\DashboardWebService.log"/>