Anywhere365 has the following products available.
The SharePoint Template adds features for managing your Unified Contact Center.
Power BI Template
With the PowerBI template you can visualizes the historic data.
Remote Presence Updater
This gives the manager the ability to adjust the presence of his agents.
Extend the Quality Monitoring to historic Dialogues by adding Questionnaires.
Alert the Supervisor with automatic messages, based on triggers in the UCC.