On Premises


With Anywhere365 Questionnaires it is possible to rate quality during or after the call is finished. In addition you can also use the Questionnaire for call scripting during a conversation. Anywhere365 uses SharePoint Surveys to let the user complete a predefined set of questions regarding the Calls. This information can then be saved to an SQL Database, where reports can be run. Combining this with the existing Anywhere365 Call and Dialogue Intelligence gives Management insight in the Call information, User feedback(Quality Monitoring) and Supervisor feedback (Questionnaires).

Note: A Corporate license or higher is required.


Features Values

Note: Some features are only available with specific licenses. These are indicated by the following icons. If no icon is shown, the feature applies to all mentioned licenses below. (Not applicable for legacy licenses "basic queue" or "reception ucc")


Small Business



Enterprise Plus


Dialogue Intelligence