Dialogue Cloud
On Premises
General
Customer Interaction
Agent Interaction
Manager Interaction
Integrations
Dialogue Providers
Categories
Feedback
The following plugins can be configured
Chat Session REST API Plugin
An plugin to create chat settings in the UCC.
API Plugin
An plugin to connect to API in the UCC.
Call Controls Plugin
An plugin to connect to the remote call controls in the UCC.
Custom Sessions Plugin
An plugin to create custom settings in the UCC.
Event Forwarder Plugin
An plugin that forwards events from the eventbus to a rest endpoint.
Lists Plugin
An plugin to send lists settings to other components.
KPI Monitor Plugin
This plugin will provide monitoring tools for the UCC service pool it is installed for.
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