Anywhere365 Support End of Life Policy
Anywhere365 support versions of the last major iteration and the last 3 minor iteration of the previous major iteration.
For versions that are supported, customers can raise issues via https://supportdesk.workstreampeople.com. If support is required with an EOLEnd of life version, we will support with first line question, but technical support requires you to upgrade to the supported version first.
Anywhere365 does not provide technical support for instances on versions that have reached End of Life. The only exception is for assistance related to upgrading from your EOL version to a supported version.
Ready to update? Customer can request the latest version of our software at their VAR Partner or for direct customer directly at the supportdesk. VAR Partners will have access to the latest version in the Partner Portal.
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