Release Notes Web Wallboard 8.1

V 8.1.0

11 May 2020


Minimum UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents Each Contact Center has its own settings, interactive voice response questions and Agent with specific skills. Agents can be member of, or sign up to, one or more Contact Centers. / Dashboardservice: version 6.7


Feature improved behavior

  • (Feature 26080) Changed WebWallboard UI (dark look)

  • (Feature 26225) Added total SLA percentage from statistics plugin

  • Removed legacy support / statistics (UCC / Dashboardservice version <= 6.6)