Release Notes Web Wallboard 8.0

V 8.0.0

27 March 2020

Changes

• (Feature 27226) Added support for federatedFederation makes it possible to communicate with customers, suppliers, partners and others, via Lync Server 2010 and Lync Server 2013, which are not in the same Lync environment. organizations

• (Enhancement 27743) Improved calculation of time in call, in discharge, in reasoncode

• (Enhancement 26275) Improved time display values

• (Enhancement 25129) Dutch language improvements

 

Dependencies

Minimum UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents Each Contact Center has its own settings, interactive voice response questions and Agent with specific skills. Agents can be member of, or sign up to, one or more Contact Centers. / Dashboardservice for serverside statistics/ servicelevels: version6.7

WebWallboards with version below 6.7 will fall back to client side calculated servicelevels.