Release Notes WebChat Plus 6.0

V 6.0.19175.1

5 May 2019

New features

  • (Feature 16926) Webchat - Added Russian and Latvian language pack
  • (Feature 16922) Optionally disable 'call me' button after initiation.
    In other words: a customer can only be called back once. The next time the customer selects the call me back button, it color will change to grey and will not be clickable (css: cursus not allowed). Note: this will only happen if the customer has entered a valid phone number. Therefore, the customer has the chance to make mistakes and enter an invalid/incorrect phone number.
    • New settings.xml property:
      true/false

      <disablecallmebuttonafterinitiation>true</disablecallmebuttonafterinitiation>

Changes

  • (Feature 16924) Changed settings File- and PhotoExtensions

    Old:

    <allowedextensions></allowedextensions>

    <blockextensions> </blockextensions>

    New:

    <add key="AllowedFileExtensions" value="docx,txt,png"/>

    <add key="AllowedPhotoExtensions" value="png,jpg,jpeg,gif,bmp"/>

 

Feature Internal Enhancements

 

V 6.0.18383.2

19 September 2018

Changes

  • Code updated to work with latest Skype web SDK version
  • Optional chat disclaimer

Feature Internal Enhancements

  • Reconnect during agent hunt