Release Notes WebChat Plus 5.0

This version has reached its end of life. See our End of life policy.

V 5.0.18104.2

Requirements

 

Changes

  • Contact us form for status away / busy / offline
  • Optionally enable / disable customer name from querystring
  • Change page title of chat popup window

 

V 5.0.17472.05

Requirements

  • UCC V 5.0 or higher

 

Changes

  • Multiple chat QM questions support for star rating mode
  • Chat QM question text from sharepoint also visible in star rating mode
  • Enable / disable powered by message
  • Optional cleaner browser logging from integration script
  • Optionally disable window popup close button
  • Custom stylesheet url parameter in integration script also picked up in popup chat window

 

V 5.0.17431.03

Requirements

  • UCC V 5.0 or higher

 

Changes

  • Customer name from browser session storage also working in window popup mode
  • Google chrome discussion background issue fix

 

V 5.0.17363.03

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher

 

Changes

  • Added feature to strip First Name from Skype name using Regex

Example format: [Last name], [Fist Name] [Insertion]

</gui>

<showagentnamebyregex>true</showagentnamebyregex>

<showagentnameregex><![CDATA[.*\,\s*([^']\w+).*]]></showagentnameregex>

</gui>

 

V 5.0.17234.02

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher

 

Changes

  • Chathub: pushing single subscription changes, instead of all subscriptions each time
  • Chathub: set subscriptions at init, this will only push the changes of the selected subscriptions
  • WebChat: sort presence items on presence, name or fixed order
  • WebChat: set filter skills in settings xml, or from init script optional parameters
  • WebChat: popup chat screen next to tabbed windows
  • WebChat: localization files in separate json files, one for each language
  • WebChat: extra dropdown when max buttons is reached
  • WebChat: javascript functions more encapsulated
  • WebChat: css element reset for webchat elements only
  • WebChat: re-size when window height is too small, also re-size header for smaller screens

 

V 5.0.17144.02

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher

 

Changes

  • Chathub: pushing single subscription changes, instead of all subscriptions each time
  • Chathub: set subscriptions at init, this will only push the changes of the selected subscriptions
  • WebChat: sort presence items on presence, name or fixed order
  • WebChat: set filter skills in settings xml, or from init script optional parameters
  • WebChat: popup chat screen next to tabbed windows
  • WebChat: localization files in separate json files, one for each language
  • WebChat: extra dropdown when max buttons is reached