Release Notes WebChat Plus 3.0

This version has reached its end of life. See our End of life policy.

V 3.0.15244.05

Changes

Added new settings to settings.xml

Feature Internal Enhancements

Fixed update script, doesn't create duplicate folder.
Added missing setting "redirecturlonclientclose"

V 3.0.15235.04

Changes

Added new Conferencing Policy WebChat Plus Policy which should not show roster inside LWA HTML Client.

Feature Internal Enhancements

None

V 3.0.15235.03

Changes

WebchatPlus.dll contains version number
Install script is also setting UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents Each Contact Center has its own settings, interactive voice response questions and Agent with specific skills. Agents can be member of, or sign up to, one or more Contact Centers. Policy on webchat endpoint

Feature Internal Enhancements

Fix update script no duplicates folders are created during copy

V 3.0.15233.02

Changes

Added 2 new MessageTypes for enabling and disabling the webchat input client side. And a message will be displayed to the User. These messagetypes are used when IM + Audio Video will be transferred to an Agent which does not support IM.

Feature Internal Enhancements

None

V 3.0.15212.04

Changes

None

Feature Internal Enhancements

ChatHub was missing MVC.dll so a new install would not work – fixed
KeepAlive IM was visible inside the chat as plain text

V 3.0.15215.02

Changes

None

Feature Internal Enhancements

Android Mobile the buttons where not shown

V 3.0.15195.07

Changes

Improved installation and update scripts

Feature Internal Enhancements

None

V 3.0.15192.02

Changes

URL check skip on notification messages (for adding URLs on chatisclosedbyagent messages, e.g. external links to surveys)
WebChat Plus agent images in chat:
- Extra setting for allowed extensions (like jpg, jpeg, png, gif)
- Better load handling to prevent unnecessary 404 errors in browser log
- Manageable image folder location in xml settings
Message to agent after conference ended
Cache control pre-install plugin page
YUI compressor
Javascript files are being minimized and bundled

Feature Internal Enhancements

None