Dialogue Cloud

Release Notes WebAgent Service 1.20

Note: Update from 1.18.4 or lower will add a new dependency:

  • ASP.NET Core 2.2.8 (or a later 2.2 series)

V 1.20.3

28 October 2020

Connected Product Dependencies

 

Feature internal enhancement

  • (Enhancement 35465) Enhanced classifying and closing texthandling conversations

 

V 1.20.2

Connected Product Dependencies

 

Feature internal enhancement

  • (Enhancement 35396) Prevent removal of huntevent when transferring

 

V 1.20.1

30 September 2020

Connected Product Dependencies

 

Feature internal enhancement

  • (Enhancement 34604) Changed the order of publishing events and removing participants

  • (Enhancement 34599) LastAgentInSkill empty event

 

V 1.20.0

17 September 2020

Connected Product Dependencies

 

Feature improved behavior

  • (Feature 34726) Call recording functionality in the WebAgentService