Release Notes WebAgent Service 1.17

V 1.17.4

08 July 2020

Connected Product Dependencies

 

Feature internal enhancement

  • (Enhancement 32219) Handle queue accept removal when agent disconnects unexpectedly

 

V 1.17.3

01 July 2020

Connected Product Dependencies

 

Feature internal enhancement

  • (Enhancement 31918) Ability for the CallControls endpoints to handle incoming SipAdress params with or without the "sip:" and "tel:" prefixes

  • (Enhancement 32030) Only check for ModelState validity of the endpoint param in case of an audio conversation

  • (Enhancement 32018) Prevent removal of initial agent in the WebAgentService in the case of AddParticipant and Transfer functions of the CallControlsPlugin

 

V 1.17.0

23 June 2020

Connected Product Dependencies

 

Feature improved behavior

  • (Feature 21783) Implement Remote Call Controls

  • (Feature 31034) Add CallControls to API