Release Notes WebAgent Service 1.13
V 1.13.4
Connected Product Dependencies
-
Dialogue Manager v 1.5 or higher
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Universal Timeline Service v 6.3.9.3 or higher
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List plugin v 2.1 or higher,
Available in Core v 8.0.13, v 6.7.20, v 6.6.20, v 6.5.42
Feature internal enhancement
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(Enhancement 28882) Enhanced Agent grouping after transfer
V 1.13.3
Connected Product Dependencies
-
Dialogue Manager v 1.5 or higher
-
Universal Timeline Service v 6.3.9.3 or higher
-
List plugin v 2.1 or higher,
Available in Core v 8.0.13, v 6.7.20, v 6.6.20, v 6.5.42
Feature internal enhancement
-
(Enhancement 27821) Enhanced scenario invalid querystring
V 1.13.2
20 April 2020
Connected Product Dependencies
-
Dialogue Manager v 1.5 or higher
-
Universal Timeline Service v 6.3.9.3 or higher
-
List plugin v 2.1 or higher,
Available in Core v 8.0.13, v 6.7.20, v 6.6.20, v 6.5.42
Feature internal enhancement
-
(Enhancement 28697) Enhanced scenario Get Skills when no dialoguemanager is configured
V 1.13.1
18 March 2020
Connected Product Dependencies
-
Dialogue Manager v 1.5 or higher
-
Universal Timeline Service v 6.3.9.3 or higher
-
List plugin v 2.1 or higher,
Available in Core v 8.0.13, v 6.7.20, v 6.6.20, v 6.5.42
Feature internal enhancement
General
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(Enhancement 28445) Don't send agent when Queue item is waiting.
V 1.13.0
Connected Product Dependencies
-
Dialogue Manager v 1.5 or higher
-
Universal Timeline Service v 6.3.9.3 or higher
-
(new) List plugin v 2.1 or higher,
Available in Core v 8.0.13, v 6.7.20, v 6.6.20, v 6.5.42
Feature improved behavior
-
(Feature 28241) Use TimeZone from ListsPlugin for Queue items.