Release Notes WebAgent Service 1.12

This version has reached its end of life. See our End of life policy.

V 12.0

Connected Product Dependencies

Dialogue Manager v 1.5 or higher
Universal Timeline Service v 6.3.9.3 or higher
List plugin v 2.0 or higher

Available in Core v 8.0, v 6.7.15, and v 6.6.15

Feature improved behavior

(Feature 26518) Add session details to queue/search + sorting/filter options for queue/search
(Feature 27878) Added conversation draft
(Feature 26395) Show current status of session in search/queue
(Feature 27809) Add Direction to initial conversation.messages collection