Release Notes WebAgent 6.17

V 6.17.0

09 June 2020

(Feature 30194) Do not show loginpanel after oAuth redirect
(Feature 30409) Extend information sent to AppInsights
(Feature 29697) Moved sidebar to top when session switching is disabled
(Feature 29694) Show CTI buttons in minimized CIF2 view
(Feature 30565) Improved UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents. Each UCC has its own settings, interactive voice response questions and Agents with specific skills. Agents can be member of, or sign up to, one or more UCCs. profile styling
(Feature 30104) Added "Sign-up link" in login page
(Feature 30093) Added Configuration page for Teams Tab
(Feature 30229) Contact card show presence from Graph (for platform Teams)
(Feature 31125) No longer show preview button in queue for audio
(Feature 30817) Improved menu styling cases and contact
(Feature 27981) Prevent multiple clicks when opening attachments
(Feature 25328) Added SalesForce Visualforce page custom plugin

(Enhancement 28765) Enhanced scrolling in timeline
(Enhancement 31206) Improved session button visibility
(Enhancement 31200) Improved Sidebar styling
(Enhancement 31208) Improved calendar styling large view
(Enhancement 31463) Improved CTI buttons behavior when unknown contact conversation
(Enhancement 31292) Improved button behavior switching conversations
(Enhancement 31201) Improved group conversation invite styling
(Enhancement 30891) Improved queue grouping labels for new sessions
(Enhancement 31197) Improved scenario WhatsApp preview shows "to" participant multiple times
(Enhancement 30690) Improved login page styling
(Enhancement 30098) Improved styling
(Enhancement 30766) Improved cross icon position in Edge
(Enhancement 30575) Improved contact in timeline in Edge