Release Notes WebAgent 6.16
V 6.16.2
09 June 2020
Connected Product Dependencies
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WebAgent Service v 1.16 or higher
Feature improved behavior
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(Enhancement 30888) Enhanced behavior Sign in address is case sensitive
V 6.16.1
08 June 2020
Connected Product Dependencies
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WebAgent Service v 1.16 or higher
Feature improved behavior
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(Enhancement 30875) Enhanced scenario unknown telephonenumber in Graph search
V 6.16.0
05 June 2020
Connected Product Dependencies
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WebAgent Service v 1.16 or higher
Feature improved behavior
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(Feature 30126) Add graph contacts for teams platform
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(Feature 30015) Add tooltip to ucc name in user profiles
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(Feature 29402) Change webchat icon
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(Feature 29118) CTI bar styling changes
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(Feature 25376) Refactoring CTI integration to improve maintainability
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(Feature 29813) Enable flag in url to hide errormessages
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(Feature 29453) Improve calendar implementation
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(Feature 30168) Anywhere365 WebRTC - Replace icon for sip calls
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(Feature 30202) Let the Anywhere365 WebRTC services extend the graph services
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(Feature 29659) Notify user when internet connection is dropped
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(Feature 29799) Optimize texthandling for small view
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(Feature 27860) Restore chat for WebRTC platform
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(Feature 29341) Styling optimizations
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(Feature 29658) View all archived conversations
Feature internal enhancement
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(Enhancement 29710) Improved calendar login
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(Enhancement 29589) Improved dark theme
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(Enhancement 30644) Improved login redirect
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(Enhancement 29850) Show receiver URI as grouping option in Queue
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(Enhancement 30460) Improved Tooltip triangle alignment
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(Enhancement 30469) Improved authentication with Office365 account
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(Enhancement 30340) Advanced Search - Enhanced scenario skill duplication in list
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(Enhancement 30560) Enhanced scenario contacts not loaded for Teams login
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(Enhancement 30760) Enhanced scenario CTI buttons after new conversation
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(Enhancement 30714) Improved behavior loading Frequent transfers
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(Enhancement 30602) Improved device names
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(Enhancement 30559) Improved profile styling
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(Enhancement 30558) No new sessions show-up in queue if grouping is set to Agent or Skill
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(Enhancement 30470) Persistent Audio Session only shows tab
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(Enhancement 30556) Enhanced scenario Queue expand/collapse/settings when switching groups
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(Enhancement 30474) Enhanced scenario Search if a criteria is selected without a filter
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(Enhancement 30473) Enhanced Search triggered second criteria is added/deleted from a filter
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(Enhancement 30464) Improved behavior Appointments overwrite themselves
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(Enhancement 30531) Enhanced Anywhere365 WebRTC mute function
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(Enhancement 30335) Enhanced Icon style
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(Enhancement 30417) Enhanced resizable sidepanel