Release Notes WebAgent 6.15
V 6.15.0
22 May 2020
Feature improved behavior
General
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(Feature 27122) Notification when new message is added to current session
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(Feature 26537) Show warning if an empty clipboard is pasted
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(Feature 27974) Show loading icon when uploading attachments
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(Feature 30174) Translate error messages
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(Feature 27059) Add additional spinners
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(Feature 28875 ) Click event on magnifier icon in search bar
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(Feature 21067) Added option to customize width sidepanel
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(Feature 27745) Added extra check cc/to valid email before you send email
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(Feature 28596) Added feedback when existing case is linked
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(Feature 25006) Moved tool-tip under the icons in chat
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(Feature 29546) Added Tooltip translation
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(Feature 25839) WhatsApp scroll to last message when answering
CTI Plugin
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(Feature 29795) Do not allow connection to same CTI contact for multiple sessions
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(Feature 25197) Set additional case details
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(Feature 29790) Added CTI Salesforce High Velocity Sales (HVS)
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(Feature 21698 ) CTI Salesforce/Dynamics - Direct dialer support when clicking phone number
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(Feature 29099) Dynamics/ServiceNow/SalesForce CTI - Enable CTI controls in WA after search is executed
Feature internal enhancement
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(Enhancement 29853) Cannot close archived emails
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(Enhancement 29857) Enhanced bottombar styling in edge
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(Enhancement 29859) MessageList makes entire screen blank in edge
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(Enhancement 29549) Enhanced Queue Grouping options
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(Enhancement 29587) Skill not visible in Skill transfer menu
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(Enhancement 29861) Enhanced styling in edge
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(Enhancement 29975) CTI - Task activity is not created when receiving a chat
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(Enhancement 29964) Enhanced reply message to and cc styling
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(Enhancement 29954) Enhanced SVG icon size in Edge
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(Enhancement 30162) Enhanced Teams MePerson profile set to unknown
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(Enhancement 29845) Enhanced Texthandling after signout
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(Enhancement 29955) Timeline tab is displayed, but shows "CRM information"
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(Enhancement 29671) Enhanced scenario added two attachments to email
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(Enhancement 29980) Wrapup - counts to zero does not disappear
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(Enhancement 29539) Enhanced response grid in main view
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(Enhancement 29499) Improved bottombar implementation
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(Enhancement 29494) Improved display messages implementation
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(Enhancement 29496) Improved inactive message implementation
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(Enhancement 28782) Improved topbar implementation
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(Enhancement 29451) Improved wrapup implementation
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(Enhancement 29080) Improved scenario accepting whatsapp item twice
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(Enhancement 29952) Icon not visible in texthandling header
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(Enhancement 29735) Slidepanel with HideSlidePanelInSmallView class still visible in smallview