Release Notes WebAgent 6.13
V 6.13.1
17 April 2020
Feature internal enhancement
Dynamics CTI
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(Enhancement 28865) Unable to link/create cases
Texthandling
- (Enhancement 29371) Save draft/reply results in 400 bad request
V 6.13.0
14 April 2020
New Feature
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(Feature 27968) SAP C4C Plugin, Learn More
Feature improved behavior
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(Feature 26538) Added additional search filters
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(Feature 28701) Only retrieve skills when dialogueManager capability is true
Feature internal enhancement
General
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(Enhancement 28752) Replace SVG's
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(Enhancement 28144) Callsession is not removed after transfer
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(Enhancement 28763) Cannot login to agenda
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(Enhancement 29032) Chatinput not visible in edge
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(Enhancement 28153) EDGE - search styling
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(Enhancement 28828) List view in calendar shows no appointments
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(Enhancement 28159) Missing message in search for when no results are found
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(Enhancement 28758) Session does not disappear after call hangup
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(Enhancement 28170, 28764 ) Enhanced User profile retriever
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(Enhancement 28829) Enhanced styling for full day appointments
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(Enhancement 25025) Enhanced scenario adding a new contact to a new group
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(Enhancement 28883) Advanced Search - Enhanced Skill and UCC filters when multiple results are selected
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(Enhancement 28869) Enhanced scenario loading data when refreshing WebAgent
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(Enhancement 28759) Enhanced group call
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(Enhancement 28132 ) No conversation wrapup after disconnect
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(Enhancement 28171) Added counter for ucc profiles button
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(Enhancement 28057) On login already-accepted webchat sessions are not shown
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(Enhancement 28788) Queue items are not visible
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(Enhancement 27971) Signout behavior fails with active sessions
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(Enhancement 28191) Take conversation from preview takes wrong conversation
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(Enhancement 27616) Texteditor - Enhanced numbering / bullets
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(Enhancement 28178) WhatsApp sessions are not reopened after refresh
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(Enhancement 25924) Improve performance for css
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(Enhancement 27270, 28198 ) Don't show presence options and auto acceptcall for Teams login
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(Enhancement 27191) Enhanced intial sidepanel
CTI Dynamics
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(Enhancement 28134) Cross icon too large for CTI bar settings and contact card
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(Enhancement 27983) Enable open activity details button when linking contact
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(Enhancement 29028) Email content is not saved