Dialogue Cloud

Release Notes WebAgent 6.13

V 6.13.1

17 April 2020

Feature internal enhancement

Dynamics CTI

  • (Enhancement 28865) Unable to link/create cases

 

Texthandling

  • (Enhancement 29371) Save draft/reply results in 400 bad request

 

V 6.13.0

14 April 2020

New Feature

 

Feature improved behavior

  • (Feature 26538) Added additional search filters

  • (Feature 28701) Only retrieve skills when dialogueManager capability is true

 

Feature internal enhancement

General

  • (Enhancement 28752) Replace SVG's

  • (Enhancement 28144) Callsession is not removed after transfer

  • (Enhancement 28763) Cannot login to agenda

  • (Enhancement 29032) Chatinput not visible in edge

  • (Enhancement 28153) EDGE - search styling

  • (Enhancement 28828) List view in calendar shows no appointments

  • (Enhancement 28159) Missing message in search for when no results are found

  • (Enhancement 28758) Session does not disappear after call hangup

  • (Enhancement 28170, 28764 ) Enhanced User profile retriever

  • (Enhancement 28829) Enhanced styling for full day appointments

  • (Enhancement 25025) Enhanced scenario adding a new contact to a new group

  • (Enhancement 28883) Advanced Search - Enhanced Skill and UCC filters when multiple results are selected

  • (Enhancement 28869) Enhanced scenario loading data when refreshing WebAgent

  • (Enhancement 28759) Enhanced group call

  • (Enhancement 28132 ) No conversation wrapup after disconnect

  • (Enhancement 28171) Added counter for ucc profiles button

  • (Enhancement 28057) On login already-accepted webchat sessions are not shown

  • (Enhancement 28788) Queue items are not visible

  • (Enhancement 27971) Signout behavior fails with active sessions

  • (Enhancement 28191) Take conversation from preview takes wrong conversation

  • (Enhancement 27616) Texteditor - Enhanced numbering / bullets

  • (Enhancement 28178) WhatsApp sessions are not reopened after refresh

  • (Enhancement 25924) Improve performance for css

  • (Enhancement 27270, 28198 ) Don't show presence options and auto acceptcall for Teams login

  • (Enhancement 27191) Enhanced intial sidepanel

 

CTI Dynamics

  • (Enhancement 28134) Cross icon too large for CTI bar settings and contact card

  • (Enhancement 27983) Enable open activity details button when linking contact

  • (Enhancement 29028) Email content is not saved