Release Notes SharePoint Template 8.0

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V 8.0.1.0

20 March 2020

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Requires UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents Each Contact Center has its own settings, interactive voice response questions and Agent with specific skills. Agents can be member of, or sign up to, one or more Contact Centers. 8.0.7 and later

Supported SharePoint environments:

SharePoint Online
SharePoint Server 2019 (July 2019 CU or higher installed)
SharePoint Server 2016
SharePoint Server 2013 (SP1 with March 2015 CU or higher installed)
SharePoint Foundation 2013 (SP1 with March 2015 CU or higher installed)

Changelog:

(Enhancement 25074) Added 'wsp_ucc_qmc_plugin_name' field to 'QualityMonitorConfig' list
(Enhancement 25767) Added 'wsp_ucc_not_business_hour' field to 'Notifications' list
(Enhancement 17477) Added 'wsp_ucc_ba_Agent' and 'wsp_ucc_ba_Known' fields to 'BridgAuth' list
(Enhancement 17538) Added 'Alternative Caller Id' field sipThe Session Initiation Protocol (SIP) is a protocol to make multimedia communication (audio, video and other data communication) possible and it is also used for Voice over IP (VoIP). SIP has similarities with other Internet protocols such as HTTP and SMTP. / tel validation in 'Agents' list
(Enhancement 18044) Added validation that 'Question' or 'AudioQuestion' fields must be filled when editing a 'Welcome Recording' item in 'IVRQuestions' list
(Enhancement 27640) Added the following 'Scope' field choices in 'Settings' and 'SettingValues' list: Speech, Transcription
(Enhancement 19706) Enabled SharePoint feature 'Team Collaboration Lists' when creating new UCC site (for making Survey lists)
(Enhancement 18043) Changed that endpoints in 'Endpoints' list must be unique
(Enhancement 28380) Enhanced file logging when executing update script
(Enhancement 27638) Enhanced that the proper input fields are displayed when switching from setting suggestions when adding settings in 'Settings' list
Settings:
- (Enhancement 25073, 28583, 28319, 28277) Added 17 new settings in 'SettingValues' list:
  - EnableTemporarilyDisableAgentOnTimeout
  - EnableTextTranslatorLogging
  - SpeechMicrosoftCognitiveApiAuthorizationEndpoint
  - SpeechMicrosoftCognitiveApiEndpoint
  - SpeechMicrosoftCognitiveApiKey
  - SpeechPreferredVoiceName
  - SpeechProvider
  - TemporarilyDisableAgentOnTimeoutTimeout
  - UseChatRecording
  - UseTranscriptRecording
  - UseTranslationRecording
(Enhancement 26177) Changed 'MaxChatsPerAgent' setting default value from 2 to 1 in 'SettingValues' list
(Enhancement 25447) Changed 'DisableCallForwarding' setting description in 'SettingValues' list
(Enhancement 26158) Enhanced corrupted setting keys 'AzureKeyTextTranslationService' and 'GoogleKeyTextTranslationService' in 'SettingValues' list
(Enhancement 28233) Enhanced invalid default value 'ServiceLevelFormula' setting in 'SettingValues' list