GoLive! Online ManualRelease Notes SharePoint Template 5.2
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V 5.2.18121.0
Upgrade
- Upgrade from 1.5
- Supported from UCC 6.0.17362.0 and later
Feature Internal Enhancements
- Fixed that 'Choice' column is visible in 'Question' items in 'IVRQuestions' list when no 'Action' is selected
- Fixed display bug in 'holidays' on the portal page
- Fixed small date validation issue in add / edit form in 'Holidays' list
V 5.2.18074.0
Upgrade
- Upgrade from 1.5
- Supported from UCC 6.0.17362.0 and later
Feature Internal Enhancements
- (Online) Fixed 'ReasonCodes' list add item form
- (Online) Fixed 'IVRQuestions' list item view JavaScript
V 5.2.17492.0
Upgrade
- Upgrade from 1.5
- Supported from UCC 6.0.17362.0 and later
Feature Internal Enhancements
- Fixed that 'Parent' lookup column in 'IDRQuestions' list will be properly (re)connected in update sequence
- (Online) Fixed that Portuguese, Norwegian or Swedish translations will be applied when selected
V 5.2.17481.0
Upgrade
- Upgrade from 1.5
- Supported from UCC 6.0.17362.0 and later
Feature Internal Enhancements
- Made 'Start datetime' and 'End datetime' columns mandatory when using list edit view in 'Holidays' list
- 'Choice' column is now only not visible on 'Welcome Message' item and 'IVRSystem' items when 'Action' is selected in 'IVRQuestions' list
- 'Answer' and 'AudioAnwer' columns are now visible on 'Welcome Message', "Message Closed' and 'IVRQuestion' items when 'Action' is selected in 'IVRQuestions' list
- Fixed that 'Choice timeout' column is visible again in 'IVRQuestion' items when 'Action' is 'Skill' or 'Voicemail' in 'IVRQuestions' list
- Fixed holiday add/edit page datetime validation
V 5.2.17463.0
Upgrade
- Upgrade from 1.5
- Supported from UCC 6.0.17362.0 and later
Feature Internal Enhancements
- Portal page can now be translated
- Updated German language pack to translate portal page
- Changed portal page Anywhere365 logo to a proper one
- Business hours and Holidays in the portal page are now using the configured time zone of the SharePoint site
- Holidays in portal page are now using the date notation corresponding to the SharePoint site language
- Binded menu item 'Role bases security' in portal page to 'site permissions' page
- Binded menu item 'Version management' in portal page to 'version' list
- Fixed holiday add/edit page datetime validation
- Fixed bug in 5.2 update sequence
V 5.2.17403.0
Upgrade
- Upgrade from 1.5
- Supported from UCC 6.0.17362.0 and later
Feature Internal Enhancements
- Added support for 'OutboundDialerCalls' list in retention policy functionality
- Added Danish, Norwegian and Swiss translations
- Added 'AudioDuringForward' setting in 'SettingValues' list
- Added 'UseImpersonation' to default 'Settings' list
- Changed 'CRMPassword' setting to 'CrmPasswordEncrypted' in 'SettingValues' list
- Changed default description of 'Message Closed' item in 'IVRQuestions' list
- Changed 'Holidays' functionality
- Added 'Start datetime' and 'End datetime' columns to 'Holidays' list
- Added 'IVRQuestion' lookup column to 'Holidays' list
- Added 'IVRHolidayQuestionItem' content type to 'IVRQuestions' list
- Changed 'Holidays' display on portal page to accommodate new 'Holidays' list
- Changed 'IVRInteractive Voice Response (IVR) is a telephone application to take orders via telephone keypad or voice through a computer. By choosing menu options the caller receives information, without the intervention of a human operator, or will be forwarded to the appropriate Agent. GFX' display to accommodate 'IVRHolidayQuestionItem' items in 'IVRQuestions' list
- Removed 'Date' column in 'Holidays' list
- Changed that 'Answer/AudioAnswer' columns are visible on every action in "IVRQuestionItem' items in 'IVRQuestions' list
- Changed that 'Skill' is now mandatory when action is 'CallbackThe CallBack feature enables the customer to leave his / her number to be called back by an available agent during business hours.' in 'IVRQuestionItem' in 'IVRQuestions' list
- Hidden 'Choice' column in 'Message Overflow' item in 'IVRQuestions' list
- Hidden 'Choice Timeout' column in 'Message Busy' item in 'IVRQuestions' list
- Fixed 'Skills' list backup/restore in update sequence when updating from version 3.0+
- Fixed that routing items show the same action when titles are the same in 'Routing' list
- Removed Turkish translations
- Removed native 'SharePoint Server Publishing Infrastructure' dependency from our 'WSP UCC Site Feature (Server)' feature
V 5.2.17245.0
Upgrade
- Upgrade from 1.5
- Supported from UCC 6.0.17362.0 and later
Feature Internal Enhancements
- Added function so that all lookups columns in a site will be (re)connected after each site update
V 5.2.17233.0
Upgrade
- Upgrade from 1.5
- Supported from UCC 6.0.17362.0 and later
Feature Internal Enhancements
- Added 'AutonomousDialerItem' content type with 'Pre-Welcome Message' and 'Pre-Welcome Audio Message' columns and view in 'OutboundDialerCalls' list for the 'Autonomous dialer' functionality
- Added 'Answer' and 'AudioAnswer' columns to 'Welcome Message' item in 'IVRQuestions' list for the 'Autonomous dialer' functionality
- Added settings in 'SettingValues' list:
- AllowIPChangesDuringWebChat
- CallbackDefaultRegion
- CoBrowsingApi
- CombinedAudioFilePause
- ContextChannelMaxSize
- CopyRecordingToSharePointLibrarySubFolderFirstLast
- DisableCapabilityCheck
- DisableExtensionWindowOnOutboundDialer
- DisableGeneratingCallQualifications
- DisablePreviousPlayListPositionQueue
- DisconnectAfterUnsuccessfulTransfer
- DtmfSortingOrder
- EnableCoBrowsing
- ForceClosed
- ShowAgentNameAcceptedByMessage
- StartOnHoldWhenSendOnly
- StopRecordingAfterForward
- UseImpersonation
- VoicemailDialogueHunterHuntTime
- WaitForAgentBusyTimeout
- Swapped the default values of 'WebChatInputEndpoint' and 'WebChatResponseEndpoint' settings in 'SettingValues' list with each other
- Changed 'OutboundDialerCalls' list default view paged item limit to 100 (up from 30)