Release Notes SharePoint Template 4.1

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V 4.1.16041.0

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Supported from UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents. Each UCC has its own settings, interactive voice response questions and Agents with specific skills. Agents can be member of, or sign up to, one or more UCCs. v 4.0.15523.0 and later

Feature Internal Enhancements

Added missing setting 'DisableExtensionWindowOnInbound' in 'SettingValues' list
Added 'Clear Maintenance Mode' in installer script & wizard
Added icon to install wizard executable and windows control panel item
Changed that 'Description', 'Order' and 'Queue' columns are filled and disabled when adding 'Question' or 'Prompt' items in 'IVRQuestions' list in SharePoint Online Template
Changed that UCC settings site will be added to parent navigation when creating UCC setings site in install Wizard
Removed double settings entry 'DisableAudioCapabilityCheck' in 'SettingValues' list
Fixed that TimerJobs now working in the timezone of the UCC settings site
Fixed that 'Choice Timeout' column validation will be triggerd when Skills or Voicemail where set in 'IVRQuestions' list
Fixed that 'Workflow' column is set when adding 'Question' or 'Prompt' items in 'IVRQuestions' list in SharePoint Online Template

V 4.1.15511.0

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Upgrade from 1.5
Supported from UCC v 4.0.15523.0 and later

Feature Internal Enhancements

Added 'RetentionPolicy' list and functionality
Added 'Retries' field in 'OutboundDialerCalls' list
Added settings in 'SettingValues' list:
- EnablePresenceRecording
- EnableBreakInQuestionnaire
- AlwaysSetUpContextChannel
- DisableExtensionWindowOnInbound
- DisableExtensionWindowOnOutbound
- DisableExtensionWindowOnUCC
- DisableMobileDeviceType
- UseChatExtensionWindow
- EnableTransferredByInForwardedSessions
- QueueNoChoiceTimeout
- UseDialToneDuringForward
- AgentAcceptDTMFPlayListName
- UseQualityMonitorWebChat
- UseQualityMonitorWithOutboundDefault
- CopyRecordingToSharePointOnlineAAD
- CopyRecordingToSharePointOnlineAADClientId
- CopyRecordingToSharePointOnlineAADTenantId
- CopyRecordingToSharePointOnlineADFS
- CopyRecordingToUNCPath
- SaveRecordingByDefault
- StopRecordingAfterTransfer
- EnableSurveyCreationInbound
- EnableSurveyCreationOutbound
- EnableSurveyCreationOutboundDialer
- AgentAcceptWithDTMFChoice
- AgentAcceptWithDTMFEnabled
- AgentAcceptWithDTMFTimeOut
- DisableCallForwarding
- UseOutboundWrapUp
- CopyVoicemailToSharePointOnlineAAD
- CopyRecordingToVoicemailOnlineAADClientId
- CopyRecordingToVoicemailOnlineAADTenantId
- CopyVoicemailToSharePointOnlineADFS
- VoicemailDialogueHunterMaxRetries
- VoicemailTextToSpeech
- EnableVoicemailDialogueDialer
- OutboundDialerDeclineRetry
- OutboundDialerDeclineRetryTime
- QueueNoChoiceTimeout
- Chat_Conversation_Questionaire_Finished_Instruction
Added 'ChoiceTimeout' field from 'IVRQuestions' list to timer job functionality
Added 'Allday' field from 'Businesshours' list to timer job functionality
Added 'StartCountDownSeconds', 'EndCountDownSeconds', 'CountdownEscapeSkill', 'Availability' and 'AvailabilityEscapeSkill' fields from 'Skills' list to timer job functionality
Changed dispay name of 'Title' field to 'Invite' in 'OutboundDialerCalls' list
Changed 'QueueNoChoiceTimeout' setting value in 'Settings' list from 180 to 360
Rename 'Chat_Conversation_Questionare_Finished_Instruction' to 'Chat_Conversation_Questionaire_Finished_Instruction' in 'Settings' list when found
Changed 'CallSummary' list views to be sorted by date with newest item on top
Removed 'Chat_Conversation_Questionaire_Question' setting from 'SettingValues' list
Fixed javascript title select not to be case sensitive in 'IVRQuestions' list
Fixed javascipt title select bug in SP2010 in 'Endpoints' and 'IVRQuestions' list
Fixed 'Choice Timeout' implementation in 'IVRQuestions' list
Fixed 'Choice' field validation display bug in 'IVRQuestions' list
Internal enhancements