Release Notes SharePoint Template 3.0

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V 3.0.14385.0

Upgrade

Added support for 1.5 to 3.0 upgrade

Feature Internal Enhancements

Existing 'Routing', 'ReasonCodes' and 'VoicemailAgents' lists that may exist in pre 3.0 templates will now be converted to there 3.0 equivalents
Menu item 'Voicemail Agents' is now made visible
Renamed field 'Telephone' to 'Uri' in 'VoicemailAgents' list
Enabled input validation for the 'Uri' field in 'VoicemailAgents' list. It now accepts sipThe Session Initiation Protocol (SIP) is a protocol to make multimedia communication (audio, video and other data communication) possible and it is also used for Voice over IP (VoIP). SIP has similarities with other Internet protocols such as HTTP and SMTP. addresses or telephone numbers (sip:example.com or tel:+31123456789).
'Agents' list now only accepts unique agent names / sip addresses
Added scope 'CRMCRM stands for Customer Relationship Management and is a method/technology for managing contacts of customers. CRM helps to offer each customer an individual value proposition based on its wishes. In addition, CRM makes it visible which customers represent higher value for the organization and therefore might be served in a different way.' to 'CRMServer' setting in 'SettingValues' list
Fixed broken list item view for 'ReasonCodes', 'Routing' and 'VoicemailAgents' lists
Fixed order issue on menu when a section contains 10 or more links
Fixed 'AudioFiles' lookup in the 'TimerJobs' functionality
Double upgrades procedures will now be skipped when the same procedure will be executed in a later build

V 3.0.14303.0

Upgrade

Added support for 1.5 to 3.0 upgrade

Feature Internal Enhancements

Added 'Initial Catalog' to 'CDRConnectionString' default value in 'Settings' and 'SettingValues' lists
Added "InterUserRecordingDisabled" and "RegistarFrontEndPublicUrl" settings to "SettingValues" list
Forcing that all fields in 'SkillsPerAgent' list are mandatory
Fixed a bug in "Holidays" and "TimerJobs" lists upgrade procedures. A DateTime parsing issue was resolved.

V 3.0.14283.0

Upgrade

Added support for 1.5 to 3.0 upgrade

Feature Internal Enhancements

Removed _NL postfix from all "Chat" settings in "SettingValues" and "Settings" lists
Added "DefaultRoutingEndpointUri", "UseOutboundAudioRecording" and "DisableAudioCapabilityCheck" settings to "SettingValues" list
Fixed a bug in "Supervisors" and "Holidays" lists. It now possible to use "datasheet view" to add multiple entries.
Fixed a bug in upgrade when the site has an non english language. The "UpgradeLog" list was not created that is essential for the upgrade process.
Fixed a bug in upgrade BackupRestoreSettingsList procedure when the description of a setting has more then 255 characters
Fixed a bug in upgrade that "IVRQuestions" list view is not changed when the site has an non english language
Minor logging changes

V 3.0.14243.0

Upgrade

Only 1.6 to 3.0 upgrade is supported

Feature Internal Enhancements

Fix for sip adres validation in 'Agents', 'Skills' and 'Supervisors' lists to allow more character spaces in top-level domain name
Changed the RegEx for the 'ApplicationUri' setting in 'SettingValues' list to allow more character spaces in top-level domain name
Changed setting 'UseAgentIdentityWithOutbound' to 'UseOriginalIdentityWithOutbound' in 'SettingValues' list

V 3.0.14222.0

Upgrade

Only 1.6 to 3.0 upgrade is supported

Feature Internal Enhancements

Removed web.config modification post-upgrade procedure and implemented another fix for the code-block issue
Fix for sip adres validation in 'Agents', 'Skills' and 'Supervisors' lists to include Skype addresses
Fix for 'Settings' list. Adding a new 'dropdown' setting will now save the value as intended
Changed the RegEx for the 'ApplicationUri' setting in 'SettingValues' list to include Skype addresses

V 3.0.14192.0

Upgrade

Only 1.6 to 3.0 upgrade is supported

Feature Internal Enhancements

Fixed a bug in upgrade code. Upgrade gets "Completed" status even when not all upgrade items are successful.

V 3.0.14182.0

Upgrade

Only 1.6 to 3.0 upgrade is supported

Feature Internal Enhancements

Fixed a bug in upgrade code. Bugfixing in the 3.0 branch was not possible in newer releases.
Fixed a bug in installer. Installer was not working when only 1 site collection was found.
Fixed a bug in installer. Installer can go into an unending loop when PowerShell v2.0 cannot be found on a SP2010 server. .NET Framework 3.5 is now mandatory on a SP2010 server.
Fixed a bug that TimerJobs cannot be added in data sheet view because of mandatory fields outside the Content Type.

V 3.0.14171.0

Upgrade

Only 1.6 to 3.0 upgrade is supported

Changes

"Score" field in "SkillsPerAgent" list has now a minimal value of 0 and a maximum of 100
"SkillsPerAgent" list views are now showing 500 items per page instead of 30
"ApplicationUserAgent" setting key is now removed from the default "Settings" list
"Skills" list now has a "NormalSkillView" for viewing normal Skills and is default
"Skills" list "AllItems" view now shows all Skills and is no longer default
Validation on fields "Start" and "End" in list "Businesshours"
"Name" field is now empty by default in 'IVRQuestions" list
"Settings" list view are now showing 100 items per page instead of 30
"SettingValues" list view are now showing 100 items per page instead of 30
"Agents" list view are now showing 500 items per page instead of 30
"IVRQuestions" list view are now showing 100 items per page instead of 30
"TimerJobs" list default view has now "Column" and "Value" field added
"ValueStart" and "ValueEnd" fields in "QualityMonitorConfig" list has now a minimal value of 0 and a maximum of 9
Validation on field "Start time" in list "TimerJobs"
Validation on field "Supervisor" in list "Supervisors"
"IVRQuestions" list is now multilangual (NLD/ENG)
Added "ReasonCodes" list
Added "Routing" list
Added "VoicemailAgents" list, but is hidden because feature is not supported yet in uccUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents Each Contact Center has its own settings, interactive voice response questions and Agent with specific skills. Agents can be member of, or sign up to, one or more Contact Centers.
Added "Visible" field to menu list so that links can be set visible / invisible
Added menu item "Voicemails" and set it to invisible
Changed the default value of "ApplicationId" in "Settings" (and "SettingValues") list to: urn:application:UCC. Enabled validation on this field. (1.6 R5)
Changed the default value of "ApplicationUri" in "Settings" (and "SettingValues") list to: UCC@domain.com (1.6 R5)
Added "HuntingMethod" key to default "Settings" list
Installer can now install / upgrade the UCC Config template on multiple sitecollections
ucc_activate.ps1 is added to only activate / deactivate features on selected sitecollections
"ForwardToSip" field is now mandatory in "Skills" list
Added the settings "CopyRecordingToSharePointLibrarySubFolder", "UseAgentIdentityWithOutbound", "EnableSurveyCreation", "SurveyList", "UseInboundAudioRecording" and "QualityMonitorNoChoiceTimeOut" in "SettingValues" list
Fixed that the big save button in SharePoint is disabled when the input fails to validate in custom validation forms
Changed version format to: 3.0.<year><week><dayofweek>.<buildtoday>
Changed "QM" scope to "Quality Monitor" in "Settings" and "SettingValues" list
"StartCountDownSeconds" and "EndCountDownSeconds" fields in "Skills" (CT: ForwardSkill) list has now a minimal value of 0