Release Notes SharePoint Template 3.0

This version has reached its end of life. See our End of life policy.

V 3.0.14385.0

Upgrade

  • Added support for 1.5 to 3.0 upgrade

Feature Internal Enhancements

  • Existing 'Routing', 'ReasonCodes' and 'VoicemailAgents' lists that may exist in pre 3.0 templates will now be converted to there 3.0 equivalents
  • Menu item 'Voicemail Agents' is now made visible
  • Renamed field 'Telephone' to 'Uri' in 'VoicemailAgents' list
  • Enabled input validation for the 'Uri' field in 'VoicemailAgents' list. It now accepts sip addresses or telephone numbers (sip:example.com or tel:+31123456789).
  • 'Agents' list now only accepts unique agent names / sip addresses
  • Added scope 'CRM' to 'CRMServer' setting in 'SettingValues' list
  • Fixed broken list item view for 'ReasonCodes', 'Routing' and 'VoicemailAgents' lists
  • Fixed order issue on menu when a section contains 10 or more links
  • Fixed 'AudioFiles' lookup in the 'TimerJobs' functionality
  • Double upgrades procedures will now be skipped when the same procedure will be executed in a later build

 

V 3.0.14303.0

Upgrade

  • Added support for 1.5 to 3.0 upgrade

Feature Internal Enhancements

  • Added 'Initial Catalog' to 'CDRConnectionString' default value in 'Settings' and 'SettingValues' lists
  • Added "InterUserRecordingDisabled" and "RegistarFrontEndPublicUrl" settings to "SettingValues" list
  • Forcing that all fields in 'SkillsPerAgent' list are mandatory
  • Fixed a bug in "Holidays" and "TimerJobs" lists upgrade procedures. A DateTime parsing issue was resolved.

 

V 3.0.14283.0

Upgrade

  • Added support for 1.5 to 3.0 upgrade

Feature Internal Enhancements

  • Removed _NL postfix from all "Chat" settings in "SettingValues" and "Settings" lists
  • Added "DefaultRoutingEndpointUri", "UseOutboundAudioRecording" and "DisableAudioCapabilityCheck" settings to "SettingValues" list
  • Fixed a bug in "Supervisors" and "Holidays" lists. It now possible to use "datasheet view" to add multiple entries.
  • Fixed a bug in upgrade when the site has an non english language. The "UpgradeLog" list was not created that is essential for the upgrade process.
  • Fixed a bug in upgrade BackupRestoreSettingsList procedure when the description of a setting has more then 255 characters
  • Fixed a bug in upgrade that "IVRQuestions" list view is not changed when the site has an non english language
  • Minor logging changes

 

V 3.0.14243.0

Upgrade

  • Only 1.6 to 3.0 upgrade is supported

Feature Internal Enhancements

  • Fix for sip adres validation in 'Agents', 'Skills' and 'Supervisors' lists to allow more character spaces in top-level domain name
  • Changed the RegEx for the 'ApplicationUri' setting in 'SettingValues' list to allow more character spaces in top-level domain name
  • Changed setting 'UseAgentIdentityWithOutbound' to 'UseOriginalIdentityWithOutbound' in 'SettingValues' list

 

V 3.0.14222.0

Upgrade

  • Only 1.6 to 3.0 upgrade is supported

Feature Internal Enhancements

  • Removed web.config modification post-upgrade procedure and implemented another fix for the code-block issue
  • Fix for sip adres validation in 'Agents', 'Skills' and 'Supervisors' lists to include Skype addresses
  • Fix for 'Settings' list. Adding a new 'dropdown' setting will now save the value as intended
  • Changed the RegEx for the 'ApplicationUri' setting in 'SettingValues' list to include Skype addresses

 

V 3.0.14192.0

Upgrade

  • Only 1.6 to 3.0 upgrade is supported

Feature Internal Enhancements

  • Fixed a bug in upgrade code. Upgrade gets "Completed" status even when not all upgrade items are successful.

 

V 3.0.14182.0

Upgrade

  • Only 1.6 to 3.0 upgrade is supported

Feature Internal Enhancements

  • Fixed a bug in upgrade code. Bugfixing in the 3.0 branch was not possible in newer releases.
  • Fixed a bug in installer. Installer was not working when only 1 site collection was found.
  • Fixed a bug in installer. Installer can go into an unending loop when PowerShell v2.0 cannot be found on a SP2010 server. .NET Framework 3.5 is now mandatory on a SP2010 server.
  • Fixed a bug that TimerJobs cannot be added in data sheet view because of mandatory fields outside the Content Type.

 

V 3.0.14171.0

Upgrade

  • Only 1.6 to 3.0 upgrade is supported

Changes

  • "Score" field in "SkillsPerAgent" list has now a minimal value of 0 and a maximum of 100
  • "SkillsPerAgent" list views are now showing 500 items per page instead of 30
  • "ApplicationUserAgent" setting key is now removed from the default "Settings" list
  • "Skills" list now has a "NormalSkillView" for viewing normal Skills and is default
  • "Skills" list "AllItems" view now shows all Skills and is no longer default
  • Validation on fields "Start" and "End" in list "Businesshours"
  • "Name" field is now empty by default in 'IVRQuestions" list
  • "Settings" list view are now showing 100 items per page instead of 30
  • "SettingValues" list view are now showing 100 items per page instead of 30
  • "Agents" list view are now showing 500 items per page instead of 30
  • "IVRQuestions" list view are now showing 100 items per page instead of 30
  • "TimerJobs" list default view has now "Column" and "Value" field added
  • "ValueStart" and "ValueEnd" fields in "QualityMonitorConfig" list has now a minimal value of 0 and a maximum of 9
  • Validation on field "Start time" in list "TimerJobs"
  • Validation on field "Supervisor" in list "Supervisors"
  • "IVRQuestions" list is now multilangual (NLD/ENG)
  • Added "ReasonCodes" list
  • Added "Routing" list
  • Added "VoicemailAgents" list, but is hidden because feature is not supported yet in ucc
  • Added "Visible" field to menu list so that links can be set visible / invisible
  • Added menu item "Voicemails" and set it to invisible
  • Changed the default value of "ApplicationId" in "Settings" (and "SettingValues") list to: urn:application:UCC. Enabled validation on this field. (1.6 R5)
  • Changed the default value of "ApplicationUri" in "Settings" (and "SettingValues") list to: UCC@domain.com (1.6 R5)
  • Added "HuntingMethod" key to default "Settings" list
  • Installer can now install / upgrade the UCC Config template on multiple sitecollections
  • ucc_activate.ps1 is added to only activate / deactivate features on selected sitecollections
  • "ForwardToSip" field is now mandatory in "Skills" list
  • Added the settings "CopyRecordingToSharePointLibrarySubFolder", "UseAgentIdentityWithOutbound", "EnableSurveyCreation", "SurveyList", "UseInboundAudioRecording" and "QualityMonitorNoChoiceTimeOut" in "SettingValues" list
  • Fixed that the big save button in SharePoint is disabled when the input fails to validate in custom validation forms
  • Changed version format to: 3.0.<year><week><dayofweek>.<buildtoday>
  • Changed "QM" scope to "Quality Monitor" in "Settings" and "SettingValues" list
  • "StartCountDownSeconds" and "EndCountDownSeconds" fields in "Skills" (CT: ForwardSkill) list has now a minimal value of 0