Release Notes Remote Presence Updater 5.0
This version has reached its end of life. See our End of life policy.
18 July 2017
UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents. Each UCC has its own settings, interactive voice response questions and Agents with specific skills. Agents can be member of, or sign up to, one or more UCCs. V 4.0 or higher
Added Skype Server 2019 support