Release Notes Remote Presence Updater 3.0
This version has reached its end of life. See our End of life policy.
- UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents Each Contact Center has its own settings, interactive voice response questions and Agent with specific skills. Agents can be member of, or sign up to, one or more Contact Centers. V 3.0 or higher
- Added UCMAMicrosoft Unified Communications Managed API (UCMA) is used primarily to build middle-tier applications that work with Microsoft Lync / Skype for Business Server. 3, 4 and 5 support
- UCC V 3.0 or higher
- Added UCMA 4 support