Release Notes SugarCRM Plugin 6.0
(Enhancement 27631) Changed logging category from ERROR to Warning if caller is not recognized in Sugar CRmCRM stands for Customer Relationship Management and is a method/technology for managing contacts of customers. CRM helps to offer each customer an individual value proposition based on its wishes. In addition, CRM makes it visible which customers represent higher value for the organization and therefore might be served in a different way..
(Enhancement 27259) Added missing plugin setting “QueryByAccountId” to the plugin setting csv.
(Enhancement 24010) Added a new pluginsetting with name ‘SugarCrmCustomer’, to not use wildcard search phonenumber matching instead of that they use an API REST service to get based on a E164 formatted phonenumber to get contacts/account records with the incoming phonenumber. The response of REST service gives a list of id’s and module type in SugarCrm. After retrieved that list will be for each record to try to retrieve a contact or account to be converted to a WSP contact object.
Contacts can now be categorized on query scope names.
Added unknown contact that will appear when there are no results.
Improved plugin with more results and more ways to get information.