Release Notes Inflight Wallboard 6.0
This version has reached its end of life. See our End of life policy.
25 May 2018
- Supported from UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents Each Contact Center has its own settings, interactive voice response questions and Agent with specific skills. Agents can be member of, or sign up to, one or more Contact Centers. 5.0 or higher
- (Enhancement 11606) View 1: Initial agent stays visible after transfer
16 May 2018
- Supported from UCC 5.0 or higher
- (Enhancement 13035) View 9: Contacts disappear and reappear after a while