Release Notes Inflight Wallboard 5.0

This version has reached its end of life. See our End of life policy.

V 5.0.18181.1

Requirements

 

Changelog

  • (Enhancement 12604) View 6/9: Agents in WrapUp not displayed

 

V 5.0.18162.3

Requirements

  • UCC V 5.0 or higher.

 

Changelog

  • View 2: Added skill filter
  • View 2: Minor view layout adjustments
  • Changed installer zip filename to allow better file sorting

 

V 5.0.17481.1

Requirements

  • UCC V 5.0 or higher.

 

Changelog

  • Updated Hebrew language pack

 

V 5.0.17451.1

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher.

 

Changelog

  • Added Hebrew language
  • Fixed save credentials when connecting to secure DashboardService

 

V 5.0.17414.1

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher.

 

Changelog

  • Updated German language pack

 

V 5.0.17351.1

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher.

 

Changelog

  • Fixed contact card image in ReasonCodeView (6)

 

V 5.0.17345.4

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher.

 

Changelog

  • Enhanced presence / activity translations for agents in InboundView (4)
  • Enhanced that agent view is updated when agents are added / removed in InboundView (4)

 

V 5.0.17261.01

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher.

 

Changelog

  • Added Danish, Italian, Norwegian and Swedish UI translations

 

V 5.0.17244.01

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher.

 

Changelog

  • Enhanced ucc Reasoncode to ActivityToken mapping in InboundView (4)

 

V 5.0.17224.01

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher.

 

Changelog

  • Fixed NotAcceptedSLA calculation
  • UCC name can now be in any case in config
  • Changed 'Incall', 'InConference' and 'InMeeting' translations

 

V 5.0.17222.01

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher.

 

Changelog

  • Added Dutch, German, French, Spanish and Portuguese UI translations

 

V 5.0.17042.01

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher.

 

Changelog

  • Fixed inbound SLA for InboundView (4)
  • Fixed that AcceptedSLA can be used in SLA formula calculator
  • Fixed that more than 5 instances can be started
  • Fixed missing / wrong files in installer

 

V 5.0.17012.03

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher.

 

Changelog

  • Added missing file (System.Threading.Tasks.Dataflow.dll) to the package

 

V 5.0.17012.01

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher.

 

Changelog

  • Added demo dll to the package

 

V 5.0.16504.03

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher.

 

Changelog

  • Changed installer behavior to only allow 32 or 64 bit installations

 

V 5.0.16492.09

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher.

 

Changelog

 

V 5.0.16465.01

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher.

 

Changelog

  • Added ReasonCodeVerticalView (9)

 

V 5.0.16442.02

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher.

 

Changelog

  • Fixed crash in MultiUCCStatisticsView related code when using other view

 

V 5.0.16441.06

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher.

 

Changelog

  • Added MultiUCCStatisticsView (8)
  • Fixed that files are dotfuscated in installer

 

V 5.0.16432.01

This version has reached its end of life. See our End of life policy.

Requirements

  • UCC V 5.0 or higher.

 

Changelog

  • First 5.0 release
  • Changed that department skills in 'NormalView' can be displayed uppercase
  • Fixed wait times on SLA 2 threshold is counted as SLA 3
  • Fixed that SLA calculation with formula is always refreshed regardless of view
  • Fixed typo in 'SLACalculationFormula' setting comments