Release Notes Inflight Snapper 6.8

This version has reached its end of life. See our End of life policy.

Note In combination with Core 6.6 or higher, the dashboard settings are moved the server side. Learn More

V 6.8.4

13 February 2020

Requirements

Changed

  • (Feature 27080) Snapper - Install compatibility with Microsoft Intune

Feature Internal Enhancement

  • (Enhancement 27233) Snapper - Enhanced DashboardPersonalViewModel

  • (Enhancement 27291) Snapper - Enhanced Call history tab case sensitive ucc name

  • (Enhancement 27350) Snapper - Reasoncode gets reset by reasoncodechange of other agent

  • (Enhancement 27465) Snapper - Enhanced CallHistory when conversation ends if contactfilter is active

 

V 6.8.3

11 December 2019

Requirements

Feature Internal Enhancement

  • (Enhancement 26238) Complete state is causing calls to disappear from the calls overview.

 

V 6.8.2

05 December 2019

Requirements

Changed

  • (Feature 26126) Added 'WrapUp' related settings for Teams

  • (Feature 21816) Added ScreenRecording for Teams

 

Feature Internal Enhancement

  • (Enhancement 26107) (Re)Enable take command in 'Waiting tab' for Teams

  • (Enhancement 25512) Teams Presence Plugin - Enhancement when having multiple UCC's

  • (Enhancement 25071) Timezone settings of UCC are not used in 'CallHistory' tab and reasoncode timer in 'AgentOverview' tab

 

V 6.8.1

12 November 2019

Requirements

Changed

  • (Feature 22311) Change property to get sip address in Graph API for Teams

  • (Feature 23423) Chats sessions are now shown in call overview tab

  • (Feature 24272) Enable personal statistics for teams

  • (Feature 22929) Enable Wrapup in combination with Teams

  • (Feature 23914) Reasoncodes dropdown has no green icon anymore for "No ReasonCode"

  • (Feature 21755) ReasonCodes with. Teams

 

Feature Internal Enhancement