Release Notes Inflight Snapper 6.6

V 6.6.5

24 October 2019

Requirements

Changelog

  • (Enhancement 23914) Reasoncodes dropdown has no green icon anymore for "No ReasonCode"

 

V 6.6.4.15198

04 September 2019

Requirements

  • UCC 6.5.22 or higher required

Changelog

  • (Enhancement 19022) Don't reset status when dischargeduration = 0
  • (Enhancement 23601) Enhanced dashboardreasoncodeviewmodel

 

V 6.6.1.1458

29 May 2019

Requirements

  • UCC 6.5.22 or higher required

Changelog

  • (Enhancement 20410) MaxSizeRollBackups not working
  • (Enhancement 20460) Enhanced Configuration
  • (Enhancement 20548) Email statistics time offset
  • (Enhancement 20550) Email statistics show sessions from other UCC
  • Released TeamsPresence plugin (Requires Snapper 6.6.1 or higher)

 

V 6.6.0.1318

26 April 2019

Requirements

  • UCC 6.5.22 or higher required

Changelog

  • (Feature 14911) Sort callsessions by time in callstate
  • (Feature 16136) Informal agentWhen a person is set as Informal Agent it is always an Agent in the Agent circle. green locked ucc state
  • (Feature 16625) Teams login
  • (Feature 16729) Reset status instead of forcing presence to available
  • (Feature 16807) Screen Recording changes
  • (Feature 18072) Add 'Confirm' functionality for 'Last agent sign out feedback' feature
  • (Feature 18190) Optimize Swedish Translation
  • (Feature 18585) Teams Client Interface
  • (Feature 18666) Show elapsed Status/Reason code time