GoLive! Online ManualRelease Notes Inflight Snapper 6.4
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V 6.4.5.1635
4 February 2019
Requirements
- UCC 6.4.0 or higher required
Changelog
- (Enhancement 18086) 'Reasoncodes' dropdown keeps changing from value after scrolling and setting focus elsewhere
- (Enhancement 18499) Enhanced CallOnBehalf
- (Enhancement 18516) Enhanced Autodiscover when null item in roles list
V 6.4.4.1817
28 January 2019
Requirements
- UCC 6.4.0 or higher required
Changelog
- (Implemented change 17672) Add 'ActivityToken' to presence change functionality
- (Enhancement 18314) Enhanced DCI search
V 6.4.3.161
19 December 2018
Requirements
- UCC 6.4.0 or higher required
Changelog
- (Enhancement 17641) Statistics not updated correctly when changing dialogue filter
V 6.4.2.165
14 December 2018
Requirements
- UCC 6.4.0 or higher required
Changelog
- (Feature17079) Use 'SessionType' to identify CampaignDialer calls
- (Enhancement 14916) When remote presence update fails the agent status is not reverted back to previous state
- (Enhancement 15082) DC call is not a valid E164 phone number, call may fail
- (Enhancement 16077) Snapper attached to incorrect window
- (Enhancement 16701) Weird behavior when Skype for Business client is not signed in
- (Enhancement 16743) Enhanced Email statistics
- (Enhancement 16851) Configured UCC name case sensitive for agent overview
- (Enhancement 17069) Email statistics do not reset on UCC switch
- (Enhancement 17129) Stuck to screen when being set to full screen
- (Enhancement 17320) Presence icon is not being updated when the mentioned UCC is not selected.
- (Enhancement 17329) CallSessions are added double in some situations
- (Enhancement 17416) Personal statistics SLA value is not updated properly in dashboard
V 6.4.1.1619
5 November 2018
Requirements
- UCC 6.2.34 or higher required
Changelog
- (Enhancement 14876) Screenrecording does not contain microphone stream, only speaker stream
- (Enhancement 15190) DCI search is showing duplicated results
- (Enhancement 15329) Hangs on presence changes
- (Enhancement 15860) Double agents in agent overview
- (Enhancement 15917) Enhanced when renaming UCC name
- (Enhancement 15933) Enhanced screenrecording
- (Enhancement 16038) Enhanced DashboardAgentStatisticsViewModel
- (Enhancement 16422) Enhanced when searching in dial pad
- (Enhancement 16437) Scraper plugin not working
- (Feature 14866) Config transfer from 5.0 to 6.0
- (Feature 14870) Email statistics
- (Feature 14917) Add more GUI languages
- (Feature 15901) Snap to right side of screen