Release Notes Inflight Snapper 6.3

This version has reached its end of life. See our End of life policy.

V 6.3.1.1515

30 August 2018

Requirements

UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents. Each UCC has its own settings, interactive voice response questions and Agents with specific skills. Agents can be member of, or sign up to, one or more UCCs. 6.2.34 or higher required

Changelog

(Implemented feature 13240) Support for secure Dashboard and Attendant services
(Implemented feature 13882) Auto answer only for UCC calls
(Implemented change 14905) Don't get presence for customers from PSTN lines
(Enhancement 14992) (Client.CoreThe Core is the contact center application of Anywhere365. It manages all the Dialogues and Dialogue related settings. The Core product can be extended with several Platform Elements.) Cannot login to SfbSkype for Business is an enterprise software from Microsoft and provides users with instant messaging, online meetings, availabillity information, and audio and video calling. It requires a Skype for Business Server. The Anywhere365 application server is added to the Skype for Business Typology as Trusted Application Server. client when using a second account on the machine
(Enhancement 14993) (Client.Core) AgentChanged: ActivityToken parse enhanced
(Enhancement 14878) Screen recording does not stop after call is disconnected