Release Notes Inflight Snapper 6.3

V 6.3.1.1515

30 August 2018

Requirements

• UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents Each Contact Center has its own settings, interactive voice response questions and Agent with specific skills. Agents can be member of, or sign up to, one or more Contact Centers. 6.2.34 or higher required

Changelog

• (Implemented feature 13240) Support for secure Dashboard and Attendant services
• (Implemented feature 13882) Auto answer only for UCC calls
• (Implemented change 14905) Don't get presence for customers from PSTN lines
• (Enhancement 14992) (Client.CoreThe Core is the center of Anywhere365. It manages all the Dialogues.) Cannot login to SfbSkype for Business (formerly Microsoft Office Communicator and Microsoft Lync) is an instant-messaging client used by Anywhere365. In order to use SFB, a Microsoft Skype for Business Server is required. Skype for Business is enterprise software; compared to Skype, it has different features that target businesses. client when using a second account on the machine
• (Enhancement 14993) (Client.Core) AgentChanged: ActivityToken parse enhanced
• (Enhancement 14878) Screen recording does not stop after call is disconnected