Release Notes Email Dialogue Provider 6.0

V 6.0.2.1153

Requirements

• UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents Each Contact Center has its own settings, interactive voice response questions and Agent with specific skills. Agents can be member of, or sign up to, one or more Contact Centers. 6.2.34 or higher

Changelog:

• (Enhancement 14465) Enhance WorkManager when forwarding email

V 6.0.1.1318

Requirements

• UCC 6.2.34 or higher

Changelog:

• (Enhancement 14364) EmailDownloadService cannot download from SPOnline
• (Enhancement 14368) EmailDownloadService wrongfully needs 'NetWorkDomain' setting for SPOnline

V 6.0.0.1812

Requirements

• Feature 14027 requires UCC 6.2.34.46946 (DashboardService 6.2.1.46556) or higher

Changelog:

• (Feature 14027) EmailState functionality for 'Email Wallboard'