Release Notes Email Dialogue Provider 6.0
This version has reached its end of life. See our End of life policy.
10 August 2018
- UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents Each Contact Center has its own settings, interactive voice response questions and Agent with specific skills. Agents can be member of, or sign up to, one or more Contact Centers. 6.2.34 or higher
- (Enhancement 14465) Enhance WorkManager when forwarding email
- UCC 6.2.34 or higher
- (Enhancement 14364) EmailDownloadService cannot download from SPOnline
- (Enhancement 14368) EmailDownloadService wrongfully needs 'NetWorkDomain' setting for SPOnline
26 July 2018
- Feature 14027 requires UCC 18.104.22.168946 (DashboardService 22.214.171.124556) or higher
- (Feature 14027) EmailState functionality for 'Email Wallboard'